Ocean Mug

Care & Use

• Gently hand wash with a soft sponge and mild soap when possible.
  
• Avoid abrasive sponges, harsh cleaning products, and sudden temperature changes.
  
• Pieces may become hot when used with hot food or in the microwave. Handle with care.
  
• Tableware is microwave and dishwasher safe unless otherwise stated on the product page.
  

For the best care and longer-lasting finish, we recommend hand washing whenever possible.

We're currently shipping across all of Egypt.

Estimated delivery time is 3-5 business days for Cairo & Giza, and 5-7 business days for governorates.

Shipping fees are calculated at checkout based on your location and order.

If you have any shipping inquiries, contact us through:

support@kilnstudio-eg.com

Returns are only accepted for damaged items reported on the same day of delivery. You can inspect your order upon arrival and contact us immediately if there is any issue.

Email: support@kilnstudio-eg.com

Refunds are processed within 14 business days.

No returns for change of mind, color, or shape preferences.

Each piece is handcrafted at Kiln Studio, so natural variations in color, texture, shape, and finish may occur. These subtle differences are part of the handmade process and make every piece uniquely its own. Product photos are for reference, and slight color differences may appear depending on lighting and screen settings.

When you choose a piece from Kiln Studio, you’re choosing something made with character & embracing the uniqueness of handmade. Kiln Studio is where no two pieces are ever exactly alike.